Transparency & Compliance

Powerhouse Guardians Corp.  |  McKinney, TX  |  Texas Security Contractor License #B30802201

Powerhouse Guardians Corp. operates at the intersection of physical security and advanced technology. Our commitment to regulatory compliance is not a checkbox exercise — it is a foundational operating principle. This page provides full transparency into our licensing credentials, statutory obligations, consumer rights disclosures, workforce integrity standards, and data governance practices. All citations reference primary Texas law sources and are current as of the date above.


1. Corporate Identity & Licensing

Powerhouse Guardians Corp. is a technology-first security solutions provider dedicated to the highest standards of regulatory compliance and operational integrity. We are licensed, bonded, and insured to deliver professional security guard services, AI-powered video surveillance, electronic access control, and low-voltage cabling solutions throughout the Dallas-Fort Worth Metroplex and the State of Texas.

DetailInformation
Legal Entity NamePowerhouse Guardians Corp.
Principal Place of BusinessMckinney, TX, 75071 (Collin County)
Service AreaDallas-Fort Worth Metroplex; statewide Texas
Texas DPS Company License#B30802201
Qualifying ManagerLoai Marashdeh
SBE CertificationActive — Small Business Enterprise
SAM.gov RegistrationActive — Federal Government Contracting
Regulatory AuthorityTexas Department of Public Safety (DPS), Regulatory Services Division
Governing StatuteTexas Occupations Code, Chapter 1702 (Private Security Act)
Governing Regulations37 Texas Administrative Code, Part 1, Chapter 35

License status may be verified independently at any time through the Texas Online Private Security (TOPS) portal at tops.portal.texas.gov.


2. Official State Disclosure — Consumer Complaint Notice

In accordance with 37 Texas Administrative Code §35.8 (Consumer Information and Signage, adopted May 6, 2014; amended January 10, 2022), Powerhouse Guardians Corp. provides the following mandatory notice to all clients and recipients of services:

Official Consumer Notice — Required by 37 TAC §35.8

NOTICE: Powerhouse Guardians Corp. is licensed and regulated by the Texas Department of Public Safety (DPS), Regulatory Services Division under Texas Security Contractor License #B30802201. If you need to file a complaint against this company or any of its personnel, please contact the Department directly using the information below:

Mailing Address
Texas DPS — Regulatory Services Division
P.O. Box 4087
Austin, Texas 78773-0001

Phone
(512) 424-7293

Pursuant to 37 TAC §35.8(b), this notice includes our company license number and the DPS Regulatory Services Division contact information in a typeface no smaller than 10-point font. This notice is also displayed conspicuously at our principal place of business as required by 37 TAC §35.8(c). Our company license number is permanently displayed on all company vehicles in letters and numbers at least one (1) inch high, as required by 37 TAC §35.8(d).


3. Texas Data Privacy Rights (TDPSA)

As of July 1, 2024, the Texas Data Privacy and Security Act (TDPSA) (Tex. Bus. & Com. Code Ann. § 541.001 et seq.) grants Texas residents specific, enforceable rights regarding their personal data. Powerhouse Guardians Corp. is committed to full compliance with the TDPSA and to honoring every consumer rights request in a timely and transparent manner.

Your Rights Under the TDPSA

RightWhat It MeansHow to Exercise
Right to Confirm & AccessConfirm whether we process your personal data and obtain a portable copy in a readable format.Submit a request via the portal or contact our Privacy Officer.
Right to CorrectRequest correction of inaccuracies in your personal data.Submit a correction request with supporting documentation.
Right to DeleteRequest deletion of personal data we have collected from or about you, subject to legal exceptions.Submit a deletion request via the portal.
Right to Data PortabilityObtain your personal data in a commonly used, machine-readable format.Request a data export via the portal.
Right to Opt OutOpt out of processing for targeted advertising, sale of personal data, or certain profiling activities. Note: We do not sell personal data.Submit an opt-out request or use the GPC signal on our Sites.
Right to Non-DiscriminationExercise any of the above rights without facing retaliation, price differences, or denial of services.Automatic — no action required.

Submit a Privacy Rights Request

To exercise any of your TDPSA rights, use our secure Privacy Rights & Data Request Portal. We will respond to authenticated requests within 45 days of receipt at no charge, up to twice annually per consumer. If an extension is required, we will notify you within the initial 45-day period.

Alternatively, submit requests by email to info@powerhouseguardians.ai, or by phone at +1 (469) 927-6524. If your request is denied and your appeal is unsuccessful, you may file a complaint with the Texas Attorney General at texasattorneygeneral.gov.


4. Workplace Safety & Integrity

The integrity of our workforce is the foundation of the trust our clients place in us. Powerhouse Guardians Corp. maintains rigorous hiring, screening, and ongoing monitoring standards that meet or exceed all applicable Texas regulatory requirements. Every individual deployed under our license has been vetted, trained, and cleared in accordance with the Texas Private Security Act (Texas Occupations Code, Chapter 1702) and its implementing regulations.

4.1 Drug-Free Workplace Policy

In compliance with 37 Texas Administrative Code §35.13 (Drug-Free Workplace Policy, as amended September 11, 2024), Powerhouse Guardians Corp. has established and implemented a comprehensive Drug-Free Workplace Policy consistent with the Texas Workforce Commission’s Drug-Free Workplace Policy guidelines. The following standards apply to all employees, contractors, and sole proprietors performing regulated services on behalf of the company:

  • Pre-Employment Drug Screening: All regulated personnel are required to pass a drug screening examination prior to commencing employment or deployment. No individual is placed in a security role without a cleared pre-employment drug test result on file.
  • Random Testing: Employees are subject to unannounced, random drug testing throughout their employment to maintain a consistently drug-free operational environment.
  • For-Cause Testing: Any employee exhibiting behavior consistent with impairment or who is involved in a workplace incident is subject to immediate for-cause drug screening.
  • Signed Policy Acknowledgment: A copy of the Drug-Free Workplace Policy is signed by each employee and retained in the employee’s personnel file, as mandated by 37 TAC §35.13(b). Sole proprietors performing regulated services are treated as employees for this purpose under 37 TAC §35.13(c).
  • Drug Test Records: Results of all drug tests are maintained in employee records for a minimum of two (2) years from the last date of employment, in compliance with 37 TAC §35.111.

4.2 Background Screening & Continuous Monitoring

All licensed and commissioned personnel undergo comprehensive pre-employment background investigations as required under 37 TAC §35.3. Background checks include criminal history verification through fingerprint-based screening administered by the Texas Department of Public Safety. Powerhouse Guardians Corp. utilizes the Texas Online Private Security (TOPS) system — the DPS’s official web-based licensing and compliance platform — for ongoing, real-time monitoring of the licensure status, background clearance, and continuing education compliance of all regulated personnel.

TOPS enables continuous background monitoring, meaning that any disqualifying event occurring after initial hire is flagged and acted upon promptly, rather than waiting for periodic renewal cycles. This proactive approach ensures that only fully qualified, currently cleared personnel are deployed to client sites at all times.

4.3 Employee Records Retention

Pursuant to 37 Texas Administrative Code §35.111 (Employee Records, as amended January 10, 2022), Powerhouse Guardians Corp. maintains comprehensive digital records for all current and former employees for a minimum of two (2) years from the last date of employment. Records maintained include full name, date of employment, position, residential address, date and place of birth, social security number, photograph, drug test results, pre-employment background check documentation, continuing education certificates, and current duty assignments.

All employee records are maintained in electronic form, are readily retrievable, and are made available to DPS personnel upon request during regulatory inspections, as required by 37 TAC §35.111.


5. Security & Data Governance

As an AI-driven security firm, data integrity is not a peripheral concern — it is central to our value proposition. Our clients trust us with sensitive surveillance footage, access control credentials, and operational security data. We protect that trust through enterprise-grade technical controls, rigorous vendor standards, and documented governance practices.

5.1 Encryption Standards

All client data, video metadata, and access control records are protected using AES-256 (256-bit) encryption — the same standard employed by the U.S. federal government for classified information. Data in transit is secured using Transport Layer Security (TLS 1.2 or higher). Encryption is applied at rest and in transit across all systems we operate or manage on behalf of clients.

5.2 Cloud Platform Compliance

Our cloud-based surveillance and access control technology partners maintain SOC 2 Type II certification, the industry benchmark for security, availability, processing integrity, confidentiality, and privacy of cloud-hosted systems. SOC 2 Type II audits are conducted by independent third-party auditors and evaluate controls over an extended observation period, providing a higher level of assurance than point-in-time assessments.

5.3 Audit Readiness

Powerhouse Guardians Corp. maintains comprehensive digital records for all current and former employees for a minimum of two (2) years post-separation, as mandated by 37 TAC §35.111. All records are stored in a readily retrievable electronic format and are available for production to the Texas Department of Public Safety upon request during regulatory inspections. Our record-keeping infrastructure is designed to support rapid response to DPS inspection requests, government contracting audits, and legal discovery obligations.

5.4 Data Governance Summary

Control AreaStandard / CertificationScope
Data Encryption (at rest)AES-256All client data, video metadata, access control records
Data Encryption (in transit)TLS 1.2+All data transmitted between systems and clients
Cloud Platform SecuritySOC 2 Type IIAll contracted AI surveillance and access control platforms
Employee Record Retention37 TAC §35.1112 years post-separation; electronic, readily retrievable
Video Surveillance RetentionPer client contract; 30–90 days standardClient premises; legal holds as required
Biometric DataTexas CUBI; TRAIGA (HB 149, 2025)Written consent required; destroyed at contract termination
Privacy Rights ComplianceTDPSA (eff. July 1, 2024)45-day response window; appeals process; AG complaint pathway
AI GovernanceTRAIGA (eff. June 22, 2025)No prohibited AI uses; human oversight of automated alerts

6. Regulatory References & Authoritative Sources

All compliance representations on this page are grounded in primary Texas law and regulatory sources. The following table provides direct links to the governing authorities referenced throughout this page.

Regulation / StatuteSubjectSource
37 TAC §35.8Consumer Information and Signage (amended Jan. 10, 2022)LII — Cornell Law
37 TAC §35.13Drug-Free Workplace Policy (amended Sept. 11, 2024)LII — Cornell Law
37 TAC §35.111Employee Records — 2-year retention (amended Jan. 10, 2022)eLaws Texas
Tex. Occ. Code Ch. 1702Texas Private Security ActTexas Legislature
Tex. Bus. & Com. Code § 541.001Texas Data Privacy and Security Act (TDPSA, eff. July 1, 2024)Texas AG Office
HB 149 (89th Leg.)Texas Responsible AI Governance Act (TRAIGA, signed June 22, 2025)Texas Legislature
Texas CUBICapture or Use of Biometric Identifier ActTexas Legislature
TOPS PortalTexas Online Private Security — License Verificationtops.portal.texas.gov
DPS Regulatory ServicesPrivate Security Division — Consumer Complaintsdps.texas.gov

7. Contact Our Compliance Team

For compliance inquiries, regulatory questions, or to exercise your data privacy rights, contact us through any of the channels below. Our Compliance and Privacy Officer is available Monday through Friday during normal business hours.


Powerhouse Guardians Corp. recommends consulting qualified legal counsel for advice specific to your situation. This page is provided for informational and compliance disclosure purposes and does not constitute legal advice. Governing authorities: 37 Tex. Admin. Code Ch. 35; Tex. Occ. Code Ch. 1702; Tex. Bus. & Com. Code § 541.001 et seq.; HB 149 (89th Leg., 2025).